Audience Targeting and Segmentation
A practical course on identifying the right people, grouping them intelligently, and tailoring marketing with confidence
Audience Targeting and Segmentation is a practical Marketing course that shows you how to identify the right people, group them intelligently, and tailor your approach with confidence. You’ll learn how stronger audience insight can improve relevance, reduce wasted effort, and help your campaigns connect with the people most likely to respond.
Master Audience Targeting And Segmentation For Smarter Marketing
- Learn a practical course on identifying the right people, grouping them intelligently, and tailoring marketing with confidence
- Build clear segments that support better positioning, messaging, and channel decisions
- Use demographic, behavioural, psychographic, and needs-based methods with confidence
- Apply Audience Targeting and Segmentation across the customer journey to improve results
A practical framework for turning audience data into actionable Marketing segments.
This course begins with the foundations of audience strategy, helping you understand why segmentation matters and how to move from a broad market view to a defined audience focus. You’ll explore the core models used in Marketing and learn when to apply each one, so your targeting choices are grounded in purpose rather than guesswork.
As you progress, you’ll examine demographic and geographic segments alongside psychographic and behavioural approaches, giving you a well-rounded toolkit for understanding different types of audiences. The course also covers needs-based segmentation, data sources, and the criteria that make segments useful, so you can create groups that are both meaningful and actionable.
You’ll also learn how personas relate to segments, how to use audience insights across paid and owned channels, and how to match messaging to each segment with the right tone, offer, and proof points. With lessons on segmenting the customer journey, testing your assumptions, avoiding common mistakes, and operationalising your process, this course helps you turn strategy into everyday practice. By the end, you’ll be able to build smarter audience frameworks, make more confident Marketing decisions, and create campaigns that speak more directly to the people you want to reach.
Full lesson breakdown
Lessons are organized by topic area and each includes descriptive copy for search visibility and student clarity.
Foundations of audience strategy
1 lesson
Defining the people you serve
1 lesson
Core approaches and when to use them
1 lesson
Basic variables with practical limits
1 lesson
Values, attitudes, motivations, and lifestyle
1 lesson
Actions, usage patterns, and buying signals
1 lesson
Grouping people by problems to solve
1 lesson
Using first-party, second-party, and third-party inputs
1 lesson
Criteria for useful and actionable groups
1 lesson
When to use each and how they connect
1 lesson
Applying segments across paid and owned channels
1 lesson
Matching offers, tone, and proof points
1 lesson
Awareness, consideration, conversion, and retention
1 lesson
Checking whether segments improve outcomes
1 lesson
Overlap, complexity, and weak assumptions
1 lesson
Embedding audience strategy into daily marketing
1 lesson
Professor David Grant
Professor David Grant guides this AI-built Virversity course with a clear, practical teaching style.