IT & Software IT Certification

CompTIA A+ Exam Prep: Core 2 Concepts

Master operating systems, security, software troubleshooting, and IT operations for the CompTIA A+ Core 2 exam

CompTIA A+ Exam Prep: Core 2 Concepts logo
Quick Course Facts
18
Self-paced, Online, Lessons
18
Videos and/or Narrated Presentations
5.9
Approximate Hours of Course Media
About the CompTIA A+ Exam Prep: Core 2 Concepts Course

CompTIA A+ Exam Prep: Core 2 Concepts gives you a practical, exam-focused path through the operating systems, security, software troubleshooting, and operational procedures covered on the CompTIA A+ Core 2 exam. Designed for aspiring IT support professionals, this course helps you build confidence with real-world concepts while strengthening the IT & Software knowledge employers expect in entry-level roles.

Master Core 2 Concepts for IT Support Success

  • Build a clear understanding of Windows, macOS, Linux, and mobile operating systems used in modern IT environments.
  • Learn how to manage users, permissions, updates, backups, and everyday IT operations with confidence.
  • Develop security awareness through threat identification, malware response, endpoint protection, and access control best practices.
  • Strengthen troubleshooting skills for startup issues, application errors, browser problems, and common software support scenarios.

CompTIA A+ Exam Prep: Core 2 Concepts prepares you to master operating systems, security, software troubleshooting, and IT operations for the CompTIA A+ Core 2 exam.

This course provides a structured introduction to the IT & Software topics that define the Core 2 portion of CompTIA A+ certification. You will begin by understanding the exam objectives and the real responsibilities of an IT support technician, then move into the operating systems knowledge needed to work effectively across Windows, macOS, Linux, and mobile platforms. From installation basics and system tools to file systems, command-line tasks, and shared resource settings, the course helps you connect technical concepts to practical support work.

As you progress, you will build the administrative and security mindset required in modern IT roles. Lessons cover user and permission management, authentication, maintenance routines, updates, and backup concepts, along with key security principles such as threat awareness, endpoint hardening, physical security, and malware remediation. These topics are presented in a way that supports CompTIA A+ Exam Prep: Core 2 Concepts while also giving you usable knowledge for day-to-day support environments.

The course also emphasizes software troubleshooting and technician workflows, helping you diagnose Windows performance issues, startup failures, mobile and browser problems, and application security concerns. You will also explore scripting basics, remote support practices, documentation, change management, incident response, safety, and professional communication. By the end of the course, you will have a stronger foundation in IT & Software, greater readiness to master operating systems, security, software troubleshooting, and IT operations for the CompTIA A+ Core 2 exam, and the confidence to approach support tasks like a capable entry-level IT professional.

Course Lessons

Full lesson breakdown

Lessons are organized by topic area and each includes descriptive copy for search visibility and student clarity.

Course Foundations

1 lesson

This lesson introduces the CompTIA A+ Core 2 exam at a practical level and explains how its topics connect to real entry-level IT support work. You will learn what Core 2 covers, how the exam is struc…

Operating Systems

6 lessons

Lesson 2: Windows Editions, Features, and Installation Basics

21 min
This lesson introduces the Windows knowledge a CompTIA A+ Core 2 candidate needs before moving into administration and troubleshooting. You will compare major Windows editions, understand common built…

Lesson 3: Navigating Windows Interface, Settings, and Control Tools

20 min
This lesson introduces the Windows desktop environment and the built-in tools technicians use every day to configure, manage, and support a PC. You will learn how to move efficiently through the Start…

Lesson 4: File Systems, Storage Paths, and Windows Management Utilities

20 min
This lesson explains how Windows organizes data through file systems, partitions, folders, and storage paths, then connects that structure to the management tools technicians use every day. You will c…

Lesson 5: Command-Line Tools and Administrative Tasks

19 min
This lesson covers the command-line tools and administrative tasks that CompTIA A+ Core 2 candidates are expected to recognize and use in real support scenarios. You will learn when to work in the com…

Lesson 6: macOS, Linux, and Cross-Platform Fundamentals

21 min
This lesson introduces the non-Windows operating systems and shared concepts that CompTIA A+ Core 2 expects you to recognize in support environments. You will compare macOS and Linux at a practical le…

Lesson 7: Configuring Network and Shared Resource Settings in the OS

18 min
This lesson explains how operating systems manage network and shared resource settings in day-to-day IT support. You will learn how to identify and configure basic network options, choose the right ne…

Administration

2 lessons

Lesson 8: Managing Users, Permissions, and Authentication

20 min
This lesson explains how IT administrators create and manage user accounts, assign permissions, and control authentication in common desktop and small business environments. You will learn how local a…

Lesson 9: System Maintenance, Updates, and Backup Concepts

19 min
This lesson explains how IT support technicians maintain systems in a controlled, supportable way through routine updates, patching, restore points, and backup planning. It focuses on the administrati…

Mobile Devices

1 lesson

Lesson 10: Mobile OS Features, Configuration, and Support

18 min
This lesson explains the mobile operating system features and support tasks that CompTIA A+ Core 2 candidates are expected to understand. You will compare the practical differences between iOS and And…

Security

3 lessons

Lesson 11: Security Principles, Threats, and Best Practices

22 min
This lesson introduces the security mindset expected on the CompTIA A+ Core 2 exam and in entry-level IT support roles. You will learn how technicians protect devices, accounts, data, and users by app…

Lesson 12: Physical Security, Endpoint Hardening, and Access Control

19 min
This lesson focuses on three Core 2 security areas that support everyday endpoint protection: physical security controls, endpoint hardening practices, and access control basics. You will learn how te…

Lesson 13: Malware Types, Detection, and Remediation Steps

20 min
This lesson explains the malware categories most relevant to CompTIA A+ Core 2, how technicians recognize likely infections, and how to respond using a disciplined remediation workflow. You will learn…

Software Troubleshooting

2 lessons

Lesson 14: Troubleshooting Windows Startup, Performance, and Application Issues

22 min
This lesson focuses on practical troubleshooting for common Windows problems that appear on the CompTIA A+ Core 2 exam: startup failures, slow performance, freezes, and application errors. You will le…

Lesson 15: Troubleshooting Mobile, Browser, and Application Security Problems

19 min
This lesson focuses on practical troubleshooting for security-related problems affecting mobile devices, web browsers, and applications. You will learn how to identify symptoms, isolate likely causes,…

Technician Workflows

1 lesson

Lesson 16: Scripting Basics, Remote Support, and Automation Concepts

18 min
This lesson introduces the technician workflow skills that sit between manual support work and full systems administration: reading simple scripts, using common remote support methods, and understandi…

Operational Procedures

2 lessons

Lesson 17: Documentation, Change Management, and Incident Response

20 min
This lesson explains three operational procedures that appear frequently in real support work and on the CompTIA A+ Core 2 exam: documentation, change management, and incident response. You will learn…

Lesson 18: Safety, Communication, Professionalism, and Final Exam Review

21 min
This lesson closes the Operational Procedures section by tying together technician safety, workplace communication, professionalism, documentation habits, and practical exam review for CompTIA A+ Core…
About Your Instructor
Professor Samuel Reed

Professor Samuel Reed

Professor Samuel Reed guides this AI-built Virversity course with a clear, practical teaching style.