Cybersecurity Incident Response

Incident Response Planning

Build, test, and improve a practical incident response program before a crisis hits

Incident Response Planning logo
Quick Course Facts
18
Self-paced, Online, Lessons
18
Videos and/or Narrated Presentations
6.2
Approximate Hours of Course Media
About the Incident Response Planning Course

Incident Response Planning is a practical Cybersecurity course for teams that need to prepare before a real attack, outage, or data breach occurs. You will learn how to Build, test, and improve a practical incident response program before a crisis hits, with clear roles, repeatable playbooks, and stronger communication under pressure.

Build A Strong Incident Response Planning Program

  • Create a practical incident response structure that aligns people, processes, and decision authority.
  • Develop Cybersecurity playbooks for phishing, ransomware, account compromise, insider risk, cloud, SaaS, and third-party incidents.
  • Plan executive, stakeholder, customer, media, legal, regulatory, and evidence-related communications.
  • Use tabletop exercises, simulations, post-incident reviews, and metrics to improve response readiness over time.

Learn how Incident Response Planning helps organizations prepare, coordinate, respond, recover, and improve when Cybersecurity incidents occur.

This course walks through the full incident response lifecycle, starting with the foundations of why planning matters and how to define incidents, events, and severity levels. You will learn how to build an incident response team, assign responsibilities, establish escalation paths, document timelines, and manage legal, regulatory, and evidence considerations. The course also shows how to design practical playbooks for common and high-impact Cybersecurity scenarios, including phishing, business email compromise, ransomware, extortion, account compromise, insider risk, cloud, SaaS, and third-party incidents. By the end, you will know how to Build, test, and improve a practical incident response program before a crisis hits, so you can move from reactive decision-making to a more confident, coordinated, and measurable response capability.

Course Lessons

Full lesson breakdown

Lessons are organized by topic area and each includes descriptive copy for search visibility and student clarity.

Foundations of Incident Response

3 lessons

This lesson explains why incident response planning is a business-critical discipline, not just a technical document. Learners will examine how preparation changes the first hours of an incident, redu…

Lesson 2: The Incident Response Lifecycle

20 min
This lesson introduces the incident response lifecycle as the operating model for a practical response program. It explains how teams move from preparation through detection, containment, eradication,…

Lesson 3: Defining Incidents, Events, and Severity Levels

19 min
This lesson establishes the vocabulary an incident response program depends on: what counts as an event, what qualifies as an incident, and how severity levels guide response. Learners will see why va…

Governance and Roles

3 lessons

Lesson 4: Building the Incident Response Team

21 min
This lesson explains how to build an incident response team with clear authority, practical role coverage, and governance that works during a real crisis. Learners will distinguish between executive s…

Lesson 5: Roles, Responsibilities, and Decision Authority

20 min
This lesson defines how authority works during an incident, who owns which decisions, and how to prevent confusion when pressure is high. Learners will build a practical role model for incident respon…

Lesson 6: Creating Escalation Paths and Contact Procedures

18 min
Escalation paths and contact procedures turn an incident response plan from a document into an operating system for crisis decisions. This lesson explains how to define who gets contacted, when escala…

Risk, Compliance, and Documentation

2 lessons

Lesson 7: Legal, Regulatory, and Evidence Considerations

23 min
This lesson explains the legal, regulatory, and evidence issues that incident response teams must plan for before an incident occurs. Learners will see how notification obligations, privilege, contrac…

Lesson 8: Incident Documentation and Timeline Management

19 min
Incident documentation is the record that turns a chaotic response into a defensible, repeatable process. This lesson explains what to capture, how to manage an incident timeline, and how to keep reco…

Communication and Coordination

2 lessons

Lesson 9: Communication Planning for Executives and Stakeholders

22 min
This lesson focuses on building a communication plan that helps executives, legal counsel, technical responders, business leaders, customers, regulators, and employees stay aligned during an incident.…

Lesson 10: External Communications, Customers, and Media

20 min
This lesson explains how an incident response team should communicate with customers, partners, regulators, and the media during a security incident. The focus is not public relations polish; it is di…

Playbook Development

4 lessons

Lesson 11: Designing Practical Incident Playbooks

21 min
In this lesson, Professor Mark Davis explains how to design incident playbooks that are practical enough to use during real pressure, not just documents that satisfy an audit requirement. The lesson f…

Lesson 12: Phishing and Business Email Compromise Playbook

18 min
This lesson builds a practical phishing and business email compromise playbook that incident responders can use under pressure. It focuses on scope, triage, containment, evidence handling, user commun…

Lesson 13: Ransomware and Extortion Response Playbook

24 min
This lesson builds a practical ransomware and extortion response playbook that incident teams can use under pressure. It focuses on the decisions, handoffs, evidence needs, and communication controls …

Lesson 14: Account Compromise and Insider Risk Playbook

20 min
This lesson develops a practical playbook for two high-frequency, high-impact incident types: account compromise and insider risk. Learners define triggers, severity criteria, investigation steps, con…

Modern Incident Scenarios

1 lesson

Lesson 15: Cloud, SaaS, and Third-Party Incident Planning

22 min
Cloud platforms, SaaS applications, managed service providers, and other third parties change the shape of incident response. The organization may still own the business impact, legal obligations, cus…

Response Execution

1 lesson

Lesson 16: Containment, Eradication, and Recovery Planning

23 min
This lesson turns incident response strategy into executable planning for containment, eradication, and recovery. Students learn how to choose containment actions without destroying evidence, define e…

Readiness and Testing

1 lesson

Lesson 17: Running Tabletop Exercises and Simulations

24 min
This lesson explains how to design and run tabletop exercises and simulations that test an incident response program without creating unnecessary operational risk. Learners will see how to choose exer…

Continuous Improvement

1 lesson

Lesson 18: Post-Incident Reviews, Metrics, and Program Improvement

22 min
This lesson shows how to turn an incident from a painful event into a reliable source of program improvement. Learners will build a practical post-incident review process that separates accountability…
About Your Instructor
Professor Mark Davis

Professor Mark Davis

Professor Mark Davis guides this AI-built Virversity course with a clear, practical teaching style.