Inside Sales Skills
Build a disciplined, consultative inside sales process from prospecting to close
Inside Sales Skills is a practical online course for anyone who wants to improve Sales performance through structured prospecting, stronger conversations, and more consistent deal execution. You will learn how to build a disciplined, consultative inside sales process from prospecting to close while developing habits that support long-term pipeline growth.
Build Stronger Inside Sales Skills From First Touch To Close
- Learn a complete Sales workflow covering prospecting, discovery, qualification, presentations, objections, negotiation, and follow-up.
- Develop practical Inside Sales Skills for cold email, cold calling, voicemail, LinkedIn outreach, and multi-channel engagement.
- Improve consultative conversations by asking better discovery questions, identifying real business needs, and mapping decision criteria.
- Manage pipeline activity with stronger CRM hygiene, forecasting discipline, follow-up routines, and personal performance planning.
This course teaches a structured, buyer-focused approach to modern inside Sales.
Inside Sales Skills gives students a clear foundation in how inside Sales fits into modern revenue teams, how buyers move through the funnel, and what mindset supports consistent performance. You will learn how to define ideal customers, research target accounts, and create outreach that earns attention instead of relying on generic scripts.
The course then moves into the core of consultative selling. You will practice opening Sales conversations, asking discovery questions that reveal business priorities, qualifying opportunities with practical frameworks, and understanding the stakeholders who influence decisions. These lessons help you move beyond pitching and toward relevant, value-based conversations.
You will also learn how to run stronger remote demos and presentations, position value without over-presenting, respond to objections professionally, create urgency without pressure tactics, and negotiate next steps with clarity. By the end of the course, you will have the Inside Sales Skills to build a disciplined, consultative inside sales process from prospecting to close and approach each opportunity with more confidence, structure, and control.
Full lesson breakdown
Lessons are organized by topic area and each includes descriptive copy for search visibility and student clarity.
Foundations of Inside Sales
3 lessons
Prospecting and Pipeline Creation
5 lessons
Consultative Conversations
4 lessons
Presenting and Advancing Deals
2 lessons
Objections, Negotiation, and Closing
3 lessons
Pipeline Management and Performance
3 lessons
Professor Mark Davis
Professor Mark Davis guides this AI-built Virversity course with a clear, practical teaching style.