Microsoft Outlook Productivity Mastery
A practical system for managing email, calendar, tasks, contacts, and workflow with confidence
Microsoft Outlook Productivity Mastery is a practical Business Productivity course that helps you turn Outlook into a complete system for daily work. You will learn how to manage email, calendar, tasks, contacts, and workflow with confidence so you can stay organised, respond faster, and reduce digital clutter.
Build A Confident Outlook Productivity System
- Create a practical inbox processing routine that keeps email under control
- Use calendars, reminders, time blocking, and scheduling tools to plan work effectively
- Turn messages into tasks, follow-ups, and repeatable workflows across Microsoft tools
- Improve Business Productivity with Outlook automation, organisation, and focus habits
Microsoft Outlook Productivity Mastery teaches a practical system for managing email, calendar, tasks, contacts, and workflow with confidence.
This course shows you how to use Outlook as more than an email app. You will begin with the foundations of Outlook as a productivity system, setting up the interface for efficient daily use and learning how to navigate Mail, Calendar, People, Tasks, and Search with ease.
You will then build reliable email management habits, including inbox processing, folders, categories, flags, follow-up structures, rules, Sweep, Clean Up, junk mail control, advanced search, and message retrieval. These skills help you spend less time hunting for information and more time acting on the work that matters.
From there, the course expands into professional communication and calendar mastery. You will learn how to write faster professional emails with templates and signatures, handle attachments and OneDrive sharing, manage version control, plan availability, schedule meetings, use shared calendars, work with time zones, and apply time blocking to support stronger Business Productivity.
You will also connect Outlook with Microsoft To Do and Planner, organise contacts and groups, manage mobile notifications, set focus boundaries, and use Quick Steps, automation, delegation, security, privacy, and troubleshooting techniques. By the end of Microsoft Outlook Productivity Mastery, you will have a complete Outlook routine that helps you manage communication, commitments, and follow-up with confidence.
Full lesson breakdown
Lessons are organized by topic area and each includes descriptive copy for search visibility and student clarity.
Foundations
3 lessons
Email Management
4 lessons
Communication Workflow
2 lessons
Calendar Mastery
3 lessons
Tasks and Follow-Up
2 lessons
Professional Organisation
2 lessons
Advanced Productivity
2 lessons
Application
1 lesson
Professor David Grant
Professor David Grant guides this AI-built Virversity course with a clear, practical teaching style.