Business & Entrepreneurship Microsoft Office

Microsoft Outlook Productivity Mastery

A practical system for managing email, calendar, tasks, contacts, and workflow with confidence

Microsoft Outlook Productivity Mastery logo
Quick Course Facts
19
Self-paced, Online, Lessons
19
Videos and/or Narrated Presentations
6.2
Approximate Hours of Course Media
About the Microsoft Outlook Productivity Mastery Course

Microsoft Outlook Productivity Mastery is a practical Business Productivity course that helps you turn Outlook into a complete system for daily work. You will learn how to manage email, calendar, tasks, contacts, and workflow with confidence so you can stay organised, respond faster, and reduce digital clutter.

Build A Confident Outlook Productivity System

  • Create a practical inbox processing routine that keeps email under control
  • Use calendars, reminders, time blocking, and scheduling tools to plan work effectively
  • Turn messages into tasks, follow-ups, and repeatable workflows across Microsoft tools
  • Improve Business Productivity with Outlook automation, organisation, and focus habits

Microsoft Outlook Productivity Mastery teaches a practical system for managing email, calendar, tasks, contacts, and workflow with confidence.

This course shows you how to use Outlook as more than an email app. You will begin with the foundations of Outlook as a productivity system, setting up the interface for efficient daily use and learning how to navigate Mail, Calendar, People, Tasks, and Search with ease.

You will then build reliable email management habits, including inbox processing, folders, categories, flags, follow-up structures, rules, Sweep, Clean Up, junk mail control, advanced search, and message retrieval. These skills help you spend less time hunting for information and more time acting on the work that matters.

From there, the course expands into professional communication and calendar mastery. You will learn how to write faster professional emails with templates and signatures, handle attachments and OneDrive sharing, manage version control, plan availability, schedule meetings, use shared calendars, work with time zones, and apply time blocking to support stronger Business Productivity.

You will also connect Outlook with Microsoft To Do and Planner, organise contacts and groups, manage mobile notifications, set focus boundaries, and use Quick Steps, automation, delegation, security, privacy, and troubleshooting techniques. By the end of Microsoft Outlook Productivity Mastery, you will have a complete Outlook routine that helps you manage communication, commitments, and follow-up with confidence.

Course Lessons

Full lesson breakdown

Lessons are organized by topic area and each includes descriptive copy for search visibility and student clarity.

Foundations

3 lessons

In this opening lesson, Professor David Grant frames Microsoft Outlook as more than an email program. Outlook becomes useful when its major areas--Mail, Calendar, Tasks or To Do, People, and Search--w…
This lesson helps learners set up Microsoft Outlook so daily email and calendar work is faster, calmer, and easier to trust. The focus is not advanced automation yet; it is the practical foundation: c…
In this lesson, Professor David Grant introduces Outlook as a connected productivity workspace rather than just an email inbox. You will learn how to move confidently among Mail, Calendar, People, Tas…

Email Management

4 lessons

This lesson teaches a practical inbox processing routine for Microsoft Outlook: a repeatable way to turn incoming email into clear decisions instead of leaving messages sitting in the inbox. Learners …
This lesson builds a practical follow-up structure in Microsoft Outlook using folders, categories, flags, and search-friendly habits. The goal is not to create a complicated filing system, but to make…
This lesson teaches a practical maintenance system for controlling Outlook email volume with Rules, Sweep, Conversation Clean Up, Ignore, and Junk Email controls. The focus is not on hiding messages f…
This lesson teaches a practical retrieval system for finding Outlook messages quickly, even in large mailboxes. Learners will use the Search box, scoped searches, filters, search operators, attachment…

Communication Workflow

2 lessons

This lesson shows learners how to write professional Outlook emails faster by building reusable templates, creating effective signatures, and using a repeatable drafting process. The focus is not on a…
This lesson teaches a practical decision system for sending files through Outlook: when to attach a copy, when to share a OneDrive link, how to set permissions, and how to prevent version confusion. L…

Calendar Mastery

3 lessons

This lesson teaches a practical Outlook calendar system for planning the week, showing accurate availability, and protecting focused work time. Learners will organize calendar views, use appointment a…
This lesson teaches a practical Outlook system for creating meeting invitations that people can act on quickly, responding to invitations without losing context, using recurrence responsibly, and sett…
Shared calendars and Scheduling Assistant are the core tools for reducing back-and-forth when meetings involve multiple people, teams, rooms, or time zones. In this lesson, students learn how to view …

Tasks and Follow-Up

2 lessons

This lesson teaches a practical process for turning Outlook email into clear next actions instead of leaving important work buried in the inbox. Learners will distinguish between messages that need a …
This lesson shows how Outlook connects with Microsoft To Do and Microsoft Planner so that email follow-up becomes a managed workflow instead of a scattered set of reminders. Learners will see when to …

Professional Organisation

2 lessons

This lesson shows how to use Outlook’s people tools to support professional relationships, not just store email addresses. Learners will organize contacts, understand when to use contact groups versus…
This lesson turns Outlook mobile into a controlled productivity tool instead of a constant interruption source. Learners configure the mobile app around real working patterns: which accounts matter on…

Advanced Productivity

2 lessons

This lesson shows learners how to turn repeated Outlook actions into reliable workflows using Quick Steps, rules, templates, categories, flags, and calendar/task handoffs. The focus is not automation …
This lesson brings together the advanced controls that keep Outlook productive without putting information, access, or reliability at risk. Students learn how to recognize unsafe messages, protect sen…

Application

1 lesson

In this application lesson, learners assemble the pieces of Outlook productivity into a realistic daily and weekly routine. The focus is not on learning another feature, but on deciding when to check …

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About Your Instructor
Professor David Grant

Professor David Grant

Professor David Grant guides this AI-built Virversity course with a clear, practical teaching style.