How the Dropshipping Model Really Works

In this lesson, Professor Victor Zane explains how dropshipping actually works as a business model, from customer order to supplier fulfillment to after-sale support. The focus is on the operational reality: the store owns the customer relationship, while a supplier or fulfillment partner holds inventory and ships the product.

You will learn the core flow of money, orders, information, and responsibility in a dropshipping business. You will also see why dropshipping is not a shortcut to effortless income: margins, supplier reliability, shipping times, refunds, payment holds, and customer expectations all shape whether the model can become a durable business.