Human Resources Hiring and Interviewing

Behavioral Interviewing for Hiring Managers

A practical course for hiring managers who want fairer, sharper, and more evidence-based interviews

Behavioral Interviewing for Hiring Managers logo
Quick Course Facts
19
Self-paced, Online, Lessons
19
Videos and/or Narrated Presentations
6.2
Approximate Hours of Course Media
About the Behavioral Interviewing for Hiring Managers Course

Behavioral Interviewing for Hiring Managers is a practical Human Resources course for hiring managers who want fairer, sharper, and more evidence-based interviews. You will learn how to prepare structured questions, gather reliable candidate evidence, reduce bias, and make hiring recommendations with greater confidence.

Improve Human Resources Hiring Decisions With Behavioral Interviewing

  • Build structured interviews that connect directly to role requirements and core competencies.
  • Ask stronger behavioral questions and follow-up probes that reveal real workplace evidence.
  • Reduce bias with fairer notes, scoring rubrics, panel roles, and disciplined debriefs.
  • Compare candidates using evidence rather than impressions, assumptions, or rehearsed answers.

A practical course for hiring managers who want fairer, sharper, and more evidence-based interviews.

This course gives hiring managers a clear, practical framework for Behavioral Interviewing for Hiring Managers within a modern Human Resources process. You will begin with the foundations of evidence-based hiring, including why behavioral interviewing works and how the hiring manager contributes to a structured, consistent interview process.

You will learn how to define a role before writing questions, turn job requirements into core competencies, and identify positive and negative behavioral indicators. From there, the course shows you how to write strong behavioral interview questions, use the STAR method without making the conversation feel mechanical, and design follow-up probes that reveal specificity, ownership, context, and outcomes.

The course also covers the live interview experience, including how to open the interview, put candidates at ease, handle vague or rehearsed answers, and take notes that are useful, fair, and defensible. You will strengthen your Human Resources decision-making skills by reducing bias, managing panel interviews, creating practical scoring rubrics, and running disciplined hiring debriefs.

By the end of the course, you will be able to conduct interviews that are more consistent, more respectful, and more predictive of job performance. Instead of relying on instinct or first impressions, you will leave with a repeatable process for evaluating candidates and communicating hiring recommendations based on clear evidence.

Course Lessons

Full lesson breakdown

Lessons are organized by topic area and each includes descriptive copy for search visibility and student clarity.

Foundations of Evidence-Based Hiring

2 lessons

This lesson explains why behavioural interviewing is a stronger foundation for hiring decisions than casual conversation, intuition, or hypothetical questioning. It shows managers how structured quest…

Lesson 2: The Hiring Manager's Role in a Structured Interview Process

17 min
This lesson defines the hiring manager's role in a structured behavioral interview process. Learners will see how their responsibilities begin before the interview, continue through consistent evidenc…

Preparing the Interview

3 lessons

Lesson 3: Defining the Role Before Defining the Questions

20 min
This lesson shows hiring managers how to define a role clearly before writing behavioral interview questions. The goal is to turn vague expectations such as strong communicator or good culture fit int…

Lesson 4: Turning Job Requirements into Core Competencies

21 min
This lesson shows hiring managers how to translate a job description into a focused set of core competencies that can be tested through behavioral interviews. Instead of interviewing from a vague list…

Lesson 5: Identifying Positive and Negative Behavioural Indicators

19 min
This lesson shows hiring managers how to define positive and negative behavioural indicators before an interview begins. Instead of relying on vague impressions such as “strong communicator” or “poor …

Question Design

4 lessons

Lesson 6: Writing Strong Behavioural Interview Questions

22 min
This lesson shows hiring managers how to write behavioural interview questions that produce useful evidence instead of rehearsed opinions, hypotheticals, or charm. It focuses on translating role requi…

Lesson 7: Using the STAR Method Without Letting It Become Mechanical

18 min
This lesson teaches hiring managers how to use the STAR method as a flexible evidence-gathering tool rather than a rigid script. STAR helps interviewers listen for Situation, Task, Action, and Result,…

Lesson 8: Designing Follow-Up Probes That Reveal Real Evidence

20 min
This lesson teaches hiring managers how to design follow-up probes that turn broad candidate stories into usable behavioral evidence. It focuses on separating polished narratives from specific actions…

Lesson 9: Building an Interview Guide for Consistency and Flow

21 min
This lesson shows hiring managers how to turn a set of behavioral questions into a structured interview guide that produces a consistent, fair, and useful conversation. The focus is not on writing eve…

Conducting the Interview

4 lessons

Lesson 10: Opening the Interview and Setting the Candidate at Ease

16 min
This lesson shows hiring managers how to begin a behavioral interview in a way that is calm, fair, structured, and useful. The opening minutes are not small talk; they are the foundation for better ev…

Lesson 11: Listening for Specificity, Ownership, Context, and Outcomes

22 min
This lesson teaches hiring managers how to listen beyond a candidate’s polished story and identify the evidence that makes a behavioral answer useful. The focus is on four signals: specificity, owners…

Lesson 12: Handling Vague, Rehearsed, or Overly General Answers

20 min
This lesson teaches hiring managers how to respond when a candidate gives answers that are vague, polished, theoretical, or too general to evaluate. The focus is not on catching candidates out; it is …

Lesson 13: Taking Notes That Are Useful, Fair, and Defensible

18 min
Good interview notes help hiring managers remember evidence, compare candidates fairly, and explain decisions without relying on vague impressions. In this lesson, learners practice separating observa…

Fairness and Compliance

2 lessons

Lesson 14: Reducing Bias During the Interview

23 min
This lesson focuses on the practical behaviors hiring managers can use during the interview itself to reduce bias and protect fairness. Learners will examine how bias shows up in real time through fir…

Lesson 15: Managing Panel Interviews and Interview Team Roles

19 min
Panel interviews can improve hiring decisions when each interviewer has a clear role, uses consistent evidence standards, and avoids drifting into group judgment too early. Without structure, panels c…

Evaluation and Decision-Making

4 lessons

Lesson 16: Creating Practical Scoring Rubrics

22 min
This lesson teaches hiring managers how to turn behavioral interview answers into fair, consistent, evidence-based scores. Learners will build practical scoring rubrics that define what strong, accept…

Lesson 17: Comparing Candidates Using Evidence Rather Than Impressions

21 min
This lesson teaches hiring managers how to compare candidates after interviews using observable evidence rather than gut feel, polish, confidence, or personal preference. The focus is on converting in…

Lesson 18: Running a Disciplined Hiring Debrief

20 min
This lesson shows hiring managers how to run a structured hiring debrief that turns interview evidence into a fair, defensible decision. The focus is on disciplined facilitation: separating facts from…

Lesson 19: Making and Communicating the Hiring Recommendation

18 min
This lesson shows hiring managers how to turn interview evidence into a clear, defensible hiring recommendation. The focus is not on persuading others with personal impressions, but on summarizing job…
About Your Instructor
Professor David Grant

Professor David Grant

Professor David Grant guides this AI-built Virversity course with a clear, practical teaching style.