Healthcare Administration Practice Management

Running a Medical Practice

A practical operations, finance, staffing, and patient-care management course for building a sustainable clinic

Running a Medical Practice logo
Quick Course Facts
18
Self-paced, Online, Lessons
18
Videos and/or Narrated Presentations
6.4
Approximate Hours of Course Media
About the Running a Medical Practice Course

Running a Medical Practice is a practical Healthcare Administration course for anyone who wants to understand how clinics operate as sustainable, patient-centered businesses. Students will learn how operations, finance, staffing, compliance, technology, and patient-care management work together to support a well-run medical practice.

Build Strong Healthcare Administration Skills For Running A Medical Practice

  • Learn how to design daily clinic operations, patient flow, scheduling, intake, documentation, and care coordination systems.
  • Develop practical knowledge of revenue cycle management, billing workflows, budgeting, cash flow, and key financial metrics.
  • Understand how to hire, train, supervise, and retain a capable medical practice team.
  • Gain tools for improving patient experience, compliance, risk management, quality audits, and long-term practice sustainability.

A practical operations, finance, staffing, and patient-care management course for building a sustainable clinic.

This course gives students a clear, real-world view of Running a Medical Practice from the perspective of Healthcare Administration. It begins with the medical practice as a healthcare business, including practice models, ownership structures, governance, services, patient flow, and the operating routines that keep a clinic consistent and reliable.

Students will explore the systems that shape patient access and daily workflow, including front desk processes, scheduling, intake, clinical documentation, care coordination, policies, procedures, and standard operating routines. The course also covers healthcare technology, EHR systems, practice management platforms, data security, facilities, supplies, equipment, and vendor relationships.

A major focus is financial management for medical practices. Students will learn the fundamentals of revenue cycle operations, insurance verification, coding support, claims, denials, patient billing, collections, pricing, financial communication, budgeting, cash flow, reporting, and performance metrics that help leaders make better decisions.

The course also addresses people, leadership, patient experience, quality improvement, compliance, privacy, risk management, incident response, ethical marketing, partnerships, and growth planning. By the end of the course, students will be better prepared to manage or support a medical practice with stronger Healthcare Administration judgment, more organized operating systems, and a practical understanding of what makes a clinic sustainable.

Course Lessons

Full lesson breakdown

Lessons are organized by topic area and each includes descriptive copy for search visibility and student clarity.

Foundations of Practice Management

3 lessons

This lesson frames a medical practice as both a care delivery organization and a business that must remain financially, operationally, legally, and clinically sound. Students learn why excellent clini…

Lesson 2: Practice Models, Ownership Structures, and Governance

19 min
This lesson introduces the main practice models, ownership structures, and governance choices that shape how a medical practice operates. It explains how solo, group, employed, partnership, profession…

Lesson 3: Designing Services, Patient Flow, and Daily Operations

22 min
This lesson shows how a medical practice turns a clinical mission into a workable operating model: which services to offer, how patients move through the clinic, and how the daily schedule supports sa…

Patient Access and Workflow

3 lessons

Lesson 4: Front Desk Systems: Access, Scheduling, and Intake

21 min
This lesson builds the front desk operating system for patient access: how patients enter the practice, how appointments are scheduled, how intake is completed, and how the team keeps the day moving w…

Lesson 5: Clinical Workflow, Documentation, and Care Coordination

23 min
This lesson teaches clinic leaders how to design reliable clinical workflows from appointment intake through checkout, documentation, follow-up, and handoff. The focus is practical: reducing delays, a…

Lesson 6: Building Policies, Procedures, and Standard Operating Routines

20 min
This lesson shows how to turn patient access and clinic workflow expectations into usable policies, procedures, and standard operating routines. It focuses on the front-door operations of a medical pr…

Systems and Infrastructure

2 lessons

Lesson 7: Healthcare Technology: EHR, Practice Management Systems, and Data Security

22 min
This lesson explains how a medical practice should choose, implement, and govern its core technology stack: the electronic health record, practice management system, patient portal, billing interfaces…

Lesson 8: Facilities, Equipment, Supplies, and Vendor Management

18 min
This lesson gives clinic leaders a practical system for managing the physical infrastructure that keeps care delivery safe, reliable, and financially controlled. It covers facilities planning, equipme…

Finance and Billing

4 lessons

Lesson 9: Revenue Cycle Fundamentals for Medical Practices

23 min
This lesson introduces the revenue cycle as the financial operating system of a medical practice. Students learn how money moves from appointment scheduling to final payment, where delays and denials …

Lesson 10: Insurance Verification, Coding Support, Claims, and Denials

24 min
This lesson explains how a medical practice turns patient coverage information and clinical documentation into timely, accurate payment. It follows the revenue cycle from insurance verification before…

Lesson 11: Patient Billing, Collections, Pricing, and Financial Communication

21 min
This lesson teaches practice leaders how to make patient billing predictable, compliant, and humane. It covers how to set patient-facing prices, estimate out-of-pocket costs, collect responsibly, offe…

Lesson 12: Budgeting, Cash Flow, Reporting, and Key Financial Metrics

22 min
This lesson gives practice leaders a working financial management system for a clinic: how to build an operating budget, forecast cash flow, read monthly reports, and use key metrics before small issu…

People and Leadership

2 lessons

Lesson 13: Hiring and Structuring the Practice Team

20 min
This lesson explains how to build a medical practice team deliberately instead of hiring reactively. It covers role design, staffing ratios, reporting structure, job descriptions, interviewing, creden…

Lesson 14: Training, Supervision, Performance Management, and Retention

21 min
This lesson focuses on the everyday leadership systems that keep a medical practice staffed, competent, accountable, and stable. Students learn how to convert job descriptions into practical training …

Patient Experience and Quality

1 lesson

Lesson 15: Patient Experience, Service Recovery, and Communication Standards

20 min
This lesson shows how a medical practice can turn patient experience into an operating system rather than a vague customer-service goal. It covers practical standards for front desk, clinical handoffs…

Compliance and Risk

1 lesson

Lesson 16: Compliance, Privacy, Risk Management, and Incident Response

24 min
This lesson gives practice leaders a working model for compliance, privacy, risk management, and incident response in a medical office. It focuses on the operational systems that keep a clinic prepare…

Performance Improvement

1 lesson

Lesson 17: Quality Improvement, Audits, and Operational Metrics

22 min
This lesson teaches practice leaders how to use quality improvement, internal audits, and operational metrics to improve clinic performance without turning measurement into busywork. Students learn ho…

Strategic Management

1 lesson

Lesson 18: Growth Planning, Marketing Ethics, Partnerships, and Long-Term Sustainability

23 min
This lesson explains how a medical practice can grow deliberately without compromising patient trust, compliance, staff capacity, or financial stability. It focuses on strategic choices: when to expan…
About Your Instructor
Professor Victoria Okafor

Professor Victoria Okafor

Professor Victoria Okafor guides this AI-built Virversity course with a clear, practical teaching style.