Solution Selling Fundamentals
A practical framework for diagnosing buyer problems, shaping value, and guiding complex B2B sales conversations
Solution Selling Fundamentals is a Sales course for professionals who want to move beyond product pitches and lead more effective buyer conversations. You will learn how to diagnose customer needs, connect solutions to measurable business outcomes, and guide complex B2B opportunities with more confidence and structure.
Build Stronger Sales Conversations With Solution Selling Fundamentals
- Learn a practical framework for diagnosing buyer problems, shaping value, and guiding complex B2B sales conversations.
- Improve discovery skills by identifying buyer pain, urgency, impact, root causes, and motivation.
- Strengthen opportunity qualification by mapping stakeholders, decision processes, timing, budget, and fit.
- Create clearer value narratives, tailored presentations, proposals, mutual action plans, and next steps.
This course teaches a problem-centered Sales approach for diagnosing needs, building value, and advancing B2B opportunities.
In Solution Selling Fundamentals, you will learn why effective Sales starts with the buyer’s business problem rather than a list of product features. The course explains the difference between product selling and problem-centered selling, helping you understand how to create more relevant conversations with prospects and customers.
You will practice preparing for high-value discovery conversations, asking questions that reveal business problems, and listening for consequences, root causes, and motivation. These skills help you identify where real urgency exists and where the cost of inaction may be stronger than the desire for change.
The course also covers stakeholder mapping, opportunity qualification, value case development, objection handling, competitive comparisons, and proposal alignment. By learning how to translate features into business outcomes and shape a buyer-focused value narrative, you will be better equipped to support complex B2B decisions.
By the end of the course, you will have a practical framework for diagnosing buyer problems, shaping value, and guiding complex B2B sales conversations. You will leave with a more disciplined Sales process and the ability to move opportunities forward through clarity, evidence, and buyer-centered next steps.
Full lesson breakdown
Lessons are organized by topic area and each includes descriptive copy for search visibility and student clarity.
Foundations of Solution Selling
2 lessons
Diagnosing Customer Needs
4 lessons
Opportunity Qualification
3 lessons
Building the Value Case
3 lessons
Advancing the Sale
4 lessons
Execution and Practice
2 lessons
Professor Mark Davis
Professor Mark Davis guides this AI-built Virversity course with a clear, practical teaching style.